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Have a question about our computational models, noticed an unexpected calculation output, or want to suggest a new tool? We are always glad to connect with our users.
Direct Email
Send your feedback, bug reports, or questions directly to our support inbox.
support@ezsolarcalc.comResponse Window
We read every message and typically respond within 2–3 business days.
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Client-Side ExecutionHow We Can Help
EZSolarCalc.com is an independent web project dedicated to providing free, high-precision solar planning utilities for property owners, installers, and researchers worldwide. To help us route your inquiry efficiently, please review what our team can and cannot assist with:
💡 What We Welcome
- Reporting a potential calculation error or unexpected output metric.
- Proposing ideas for new solar calculators, financial models, or feature upgrades.
- Technical site issues, broken links, or browser rendering bugs.
- Clarifications on the mathematical formulas or algorithms used inside our tools.
- Privacy policy, cookie management, or data protection requests.
- General feedback regarding website design, user experience, or mobile accessibility.
🚫 Outside Our Scope
- Providing site-specific engineering designs or custom electrical blueprints.
- Endorsing specific solar panel brands, inverter manufacturers, or local installers.
- Offering professional financial, tax, or legal investment advice.
- Troubleshooting hardware faults on physical, pre-existing rooftop solar systems.
- Processing commercial quote bids or acting as an installation contractor.
The calculators on EZSolarCalc.com are designed to serve as powerful preliminary planning aids—not as replacements for certified structural, electrical, or financial consulting. Solar energy yield is influenced by microclimates, specific roof pitch angles, structural rafter limits, and local utility rate tariffs. Always consult a licensed solar energy contractor, structural engineer, or qualified financial professional in your area to carry out a comprehensive on-site assessment before executing purchasing agreements.
Inquiry Tips & Response Expectations
Because EZSolarCalc.com is maintained alongside continuous platform development and algorithmic updates, we appreciate your patience when writing in. We read every email and aim to reply to all genuine user inquiries within 2 to 3 business days.